Terms of Service
DocAccess is now part of the CivicPlus family, bringing you a streamlined agreement structure designed for public sector organizations.
A Modern Agreement Structure for Government
As part of CivicPlus, DocAccess now offers a flexible agreement framework that supports master services agreements for public entities. This makes it easy to add additional CivicPlus products to your organization's technology suite.
How it works: Your use of DocAccess is governed by our Master Services Agreement (MSA) and the DocAccess-specific Terms and Conditions. If your organization already has an executed Master Services Agreement with CivicPlus, that existing agreement takes precedence.
Master Services Agreement
The foundational agreement that governs your relationship with CivicPlus. This MSA provides consistent terms across all CivicPlus products and makes it simple to expand your technology suite.
View Master Services AgreementDocAccess Terms & Conditions
Product-specific terms that detail how DocAccess works, including document processing, accessibility standards, data handling, and service levels.
View DocAccess TermsView all CivicPlus legal terms and conditions in one place:
https://www.civicplus.help/docs/legal-terms-and-conditions-for-services