DocAccess Launches: Instantly Making Digital Public Documents Accessible for All

DocAccess, a new accessibility platform developed by the team behind Streamline, officially launches today to solve one of the most persistent challenges facing public agencies: inaccessible PDFs and digital documents.

For decades, PDFs have been a barrier to equitable access. Traditional remediation methods have been expensive, slow, and burdensome—leaving community members with disabilities waiting days or even weeks for critical public information. DocAccess eliminates that barrier by transforming documents into fully accessible formats, instantly.

“DocAccess is about removing roadblocks to information that should be available to everyone, right when they need it,” said Mac Clemmens, Co-Founder & CEO of Streamline. “After years of working with local governments at Streamline, we heard the same challenge over and over again: remediating documents was costly, frustrating, and never scalable. We knew there had to be a better way. DocAccess is the result—making transparency and accessibility simple, affordable, and immediate.”

With a one-time setup, DocAccess automatically converts PDFs into WCAG 2.1 AA-compliant HTML transcripts that are:

• Screen-reader friendly
• Translatable into 150+ languages
• Searchable and navigable with headings and document outlines
• Immediately usable by all community members

The platform goes beyond transcripts, offering live visual interpretation through a partnership with Aira and leveraging advanced AI, OCR, and human review to ensure accuracy at scale.

“DocAccess is by far the best solution of its kind on the market today. As a life-long screen reader user, I can confidently say that it just works, exactly as advertised. The decades-long PDF accessibility problem has finally, finally been solved. No longer do I breathe a sigh of annoyance upon seeing a terrible PDF, because DocAccess fixes it right up for me without losing out on context. Stop searching for the next greatest thing, it’s right here.”

— Carter Temm, IAAP Certified Web Accessibility Specialist (WAS) and NVDA Contributor

Key Benefits of DocAccess

• Equitable Access: Immediate, barrier-free access to public documents for all community members, including those with disabilities.
• ADA & WCAG Compliance: Helps agencies meet state and federal digital accessibility requirements.
• Efficiency & Cost Savings: Automates accessibility, reducing the time and expense of manual remediation.
• AI-Powered Accuracy: Advanced AI + OCR with human-in-the-loop quality checks.
• Live Visual Interpretation: Connects users to trained Aira interpreters directly in DocAccess.
• Seamless Integration: Works with any public-facing website, regardless of platform.

Built With—and For—the Accessibility Community

DocAccess is the natural extension of Streamline’s mission of communities better served. We will continue to build alongside members of the disability community to refine the product and improve its accessibility. Special thanks to our contributing experts and partners, including Knowbility, Carter Temm, Shawn Jordison (The Accessibility Guy), Gena Harper (@GenaBlindWomanOfAction), Dr. Denise Robinson, Vicki Walton (State Board of Community and Technical Colleges), and Disability Rights California.

Learn more about DocAccess     Request a demo